Tuesday 5 June 2007 8:00pm – 9:00pm on ITV1.

Sue and Scott, both 36, fell head over heels for each other five years ago. But since the birth of their 18-month-old daughter Faye, the spark has already gone out of their marriage.

Sue, a police community support officer and full time mum, has no confidence in her body image. At a dress size 22 she feels lost about what to wear and hates her boobs.

“I don’t know what I should be wearing,” says Sue. “I see dresses in the shop and I think ‘Christ I’d look like a heifer in that.’”

Scott works up to seven days a week as a flooring contractor and spends his life in his tatty work clothes that are covered in glue and dirt.

“Working late, getting home late you don’t get the opportunity to put a shirt on, you sit and watch TV in your boxer shorts,” says Scott.

Trinny and Susannah are quick to pick up on the issues facing the couple when they meet them for the first time. Susannah says to Sue: “You don’t like your body at the moment so you’re hiding it completely.” Sue wears big shapeless tops and trousers that are tight round her waist but swamp her everywhere else. When asked to put on an outfit she feels confident in she comes downstairs wearing her police uniform.

Shocked at her choice of outfit, Trinny says if she saw her in the street she’d be scared of her. But Sue says that’s the reason she feels confident in her uniform.

Susannah asks Scott when he last found Sue sexy. Scott says: “I’ve always found Sue attractive, I’ve always accepted her as she is,” he says, “but every now and again when she does look like a million dollars she is a million dollars.”

Next it’s Scott turn to put on an outfit he also feels confident in. He too chooses his labouring clothes, jeans covered in glue and dust and a battered old T-shirt.

Realising that the couple, from Waltham Abbey, live through their jobs, Trinny and Susannah say that if the makeover is going to be worthwhile they need to fundamentally change their lifestyle as well as their clothes.

“You both work incredibly hard,” says Trinny. “You hardly have any time to spend together so when you do spend time together you’re shattered, sitting in front of the telly having a TV supper. So if that’s your life why bother?”