ITV have released a statement saying that there were “no irregularities” in the X Factor voting system on Saturday night.

Although OFCOM have received more than one thousand complaints from Rhydian fans claiming that they couldn’t get through when they tried to vote on Saturday night, ITV have stated:

“We know there are many Rhydian fans who are disappointed that he did not win, but the simple fact is that Leon won The X Factor fair and square.” They added that in the end Leon won “by a full 10% of the vote”.

The statement continued: “Phone lines were monitored through the night and there were no irregularities on the voting lines. Call levels for the final were very high and depending on phone operators some callers may have experienced an engaged tone or network busy message. A tiny number of mobile customers did experience problems getting through because of high call volumes but viewers can be reassured that this would absolutely not have affected the outcome of the show. As all numbers go through to the same lines and vote platform it is impossible for there to be any bias in favour of or against a particular contestant.”

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